Maple Parking Reviews

Mapleparking.co.uk, known as Maple Parking, offers competitive pricing for their Meet & Greet and Park & Ride services at various UK airports. The cost for Meet & Greet Parking starts from £26.95 including VAT, which provides the convenience of having a professional driver meet customers at the terminal and park their car securely. For those looking to return to a clean vehicle, valeting services are available starting from £11.99 including VAT. This service ensures that the vehicle is hand washed and dried using professional quality materials, providing a freshly valeted car within 24 hours of the customer's return. It's highlighted that these services are designed to offer peace of mind and ease, with the assurance of security and care for the vehicle while the customer is away.

Mapleparking.co.uk is renowned for its Meet & Greet Airport Parking service, which is the cornerstone of their offerings. Customers can expect a no-contact experience with their vehicle being carefully photographed and mileage recorded before being parked. Additionally, Maple Parking provides valeting services at selected airports, ranging from an Outside Wash to a Comprehensive Clean Inside & Out. The company prides itself on being the largest independent provider of such services in the UK, with over 25 years of experience. They also offer a booking flexibility option, allowing changes without penalties, which is particularly beneficial during times like the COVID-19 pandemic. For added peace of mind, all drivers are CRB checked and the cars are parked in secure, supervised areas.

Mapleparking.co.uk ensures that payments are safe & secure on any device, as their website is fully encrypted. Customers can make transactions with confidence, knowing that their payment information is protected. The specific payment cards accepted are not listed, but the mention of a CV2 or Security Code suggests that standard credit and debit cards are likely supported, as these codes are typically required for card transactions.

Mapleparking.co.uk's return policy states that there are no refunds for early returns. Customers are advised to inspect their vehicle and report any damage before leaving the premises, as failure to do so may affect subsequent claims. As for the shipping policy, it is not applicable in the traditional sense since the service involves parking and potentially valeting vehicles at airports. However, the terms indicate that customers must follow specific procedures for vehicle collection and delivery, and any additional parking or service fees incurred must be settled before the vehicle is returned to the customer. The company also offers flexibility with bookings, allowing changes without penalties, which can be considered part of their broader customer service policy.

To contact Maple Parking for more information, customers can reach out to the Head Office located at London Road, Lowfield Heath, Crawley, West Sussex RH10 9SW. For telephone inquiries, the number to call is 03 333 222 333, with calls charged at the same rate as regular 01 and 02 numbers. Email communication is also available; for queries prior to booking or up to the end of the parking period, the email address is bookings@mapleparking.co.uk. For any issues after parking, customers can email customerservices@mapleparking.co.uk. The office hours are from 9:00am to 5:00pm, Monday to Sunday. For managing bookings, customers are advised to log in to view their current bookings, and if they wish to discuss, amend, or cancel a booking, they should call during office hours or use the contact form provided on the Maple Parking website.